Frequently Asked Questions
Everything you need to know about our products and services
General Questions
Yes, all our licenses are 100% genuine and legally sourced. They are authentic manufacturer licenses that will activate your software permanently without any risk of deactivation.
We primarily sell Windows OS licenses (Windows 10, Windows 11 in various editions), Microsoft Office licenses, and other popular software activation keys.
Absolutely. We have thousands of satisfied customers and offer a full money-back guarantee. All our transactions are secure and we never share your personal information.
Orders & Delivery
After confirming your payment, your activation key is delivered instantly via Telegram or WhatsApp. Typical delivery time is under 5 minutes.
Yes, we operate 24/7, 365 days a year. You can place an order at any time and receive your key promptly.
Yes! We offer bulk discounts for multiple licenses. Contact us via Telegram or WhatsApp to discuss bulk pricing.
Activation & Technical
After receiving your key, go to Settings > System > Activation > Change product key, enter your key, and follow the prompts. It typically activates within seconds with an internet connection. We provide detailed instructions with every order.
Standard licenses are for one device. If you need multi-device coverage, we have OEM and retail licenses available. Check product descriptions or ask our team.
Contact us immediately on Telegram or WhatsApp. We will provide a replacement key or issue a full refund — no questions asked.
Retail licenses can be reactivated after reinstalling Windows. OEM licenses are tied to the original hardware. We clearly state the license type on every product page.
Payment & Refunds
We accept various payment methods. Please contact us on Telegram or WhatsApp to confirm available payment options for your region.
We offer a full refund if your key doesn't work as described and we cannot provide a working replacement. We do not offer refunds for buyer's remorse or if the key has already been successfully activated.
Refunds are processed within 1–3 business days, depending on your payment method.